Privacy Policy

Data Collection & Tracking

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

What Information We Collect

We may collect the following types of information when you interact with our website or services:

• Contact information — name, email address, and any information you submit through our forms or booking flow.
• Usage data — pages visited, time spent on site, browser type, device type, and referring URL, collected via Google Tag Manager and analytics cookies.
• Marketing engagement data — email opens, clicks, and campaign interactions, used to improve relevance of future communications.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and fulfill service requests
• Send relevant B2B marketing communications and updates
• Improve our website, content, and service offerings
• Analyze usage trends and optimize campaign performance
• Comply with applicable legal obligations

We do not sell your personal information to third parties.

Cookies

Our website uses cookies and similar tracking technologies to enhance your experience, understand how visitors use our site, and deliver relevant advertising. You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of some parts of the site.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time
• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at the email address below.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out at carlos@theluxurydigital.com.